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Terms and Conditions 

Welcome to Hopeful Hearts Early Intervention!


By accessing or using our website, services, or products, you confirm that you agree to the terms outlined below (hereinafter referred to as "Conditions of Use"). These Terms and Conditions are legally binding. If you do not agree to any part of these terms, please refrain from using this website or its services.

 

DEFINITIONS

  • Company: Hopeful Hearts Early Intervention – a service-oriented initiative providing developmental tools, coaching, and resources to families of children with Autism Spectrum Disorder (ASD).

  • Website: www.HopefulHearts.org, including associated links and platforms.

  • User: Any individual accessing the website or purchasing Hopeful Hearts’ products and services.

  • Products and Services: Includes assessment tools, e-books, developmental assessment packages, parent coaching programs, and subscription-based support plans.

  • Product Material: All content, resources, guides, videos, and tools provided by Hopeful Hearts.

 

USING THE WEBSITE

The website is designed to provide families and caregivers with essential tools and resources for early intervention. By using the website, you can:

  • Access and purchase developmental tools, e-books, and coaching sessions.

  • Join subscription-based support plans, webinars, and peer support groups.

  • Receive expert guidance on home-based intervention strategies.

Access Methods:
The website can be accessed via:

  • The domain: www.HopefulHearts.org

  • Shared links through email, social media platforms, or messaging apps.

 

PURCHASING PRODUCTS AND SERVICES

  1. Available Products and Services:

    • Developmental Assessment (₱500)

    • E-Book: "Signs You Can’t Ignore: Is It Virtual Autism or Something More?" (₱650)

    • Standard Package (₱2,500): Developmental Assessment and Tailored Activity Plan.

    • Premium Package (₱4,000): Developmental Assessment, Home-Based Intervention Program, and 1:1 Parent Coaching Session.

    • Subscription-Based Plans: Includes webinars, coaching, and access to a supportive community.

  2. User Account:

    • Users may be required to create an account to access purchased materials or subscription-based services.

    • You are responsible for the accuracy of your account information and the security of your login credentials.

  3. Payment Terms:

    • Payments for products and services are collected at checkout or upon booking.

    • Subscription plans renew monthly or annually based on your selected billing cycle.

    • For refund-related queries, see the Refund Policy section below.

 

MEMBERSHIP AND CANCELLATIONS

  • Subscription Renewals:
    Subscriptions automatically renew unless canceled before the next billing cycle.

  • Free Trial Periods:
    If a free trial is offered, you must cancel before the trial period ends to avoid being charged for the next billing cycle.

  • Cancellations:
    Cancellations can be made through your account or by contacting support@hopefulhearts.org. Access to materials remains available until the end of the billing cycle, after which it will be restricted.

 

REFUND POLICY

Due to the personalized nature of Hopeful Hearts’ products and services, refunds are only issued under the following conditions:

  • Assessment Tools and E-Books: Refunds are not provided once the product has been accessed or downloaded.

  • Packages: Refunds are available only if the service has not been initiated (e.g., the assessment or coaching session has not been conducted).

  • Subscriptions: Refunds for subscription plans are not offered for the current billing cycle, but you may cancel future renewals at any time.

For refund requests, please contact admin@hopefulhearts.info.

 

INTELLECTUAL PROPERTY

All materials, content, and tools provided by Hopeful Hearts are the exclusive property of the Company. Users are granted a limited, non-transferable license to use materials for personal purposes only.

  • Redistribution, reproduction, or commercial use of Hopeful Hearts’ materials without prior written consent is strictly prohibited.

  • Any unauthorized use may result in legal action.

 

LIMITATION OF LIABILITY

Hopeful Hearts strives to provide high-quality resources and guidance. However, the following disclaimers apply:

  • Individual results may vary depending on personal circumstances, commitment, and external factors. No guarantees are provided regarding specific developmental outcomes.

  • The Company is not liable for service interruptions caused by third-party providers (e.g., payment platforms, hosting services).

 

CONTACT AND DISPUTE RESOLUTION

We are committed to resolving any concerns amicably. For questions or assistance, please contact us at admin@hopefulhearts.info.

Disputes arising from these Terms and Conditions will be governed by Philippine laws. If you are outside the Philippines, disputes may be mediated through local consumer protection agencies in your jurisdiction.

 

LAST UPDATED

These Terms and Conditions were last updated on January 2025.

 

We are honored to be a part of your journey in supporting your child’s development. Thank you for choosing Hopeful Hearts Early Intervention!

© 2025 Hopeful Hearts Early Intervention. All rights reserved.

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